Personal blogging by Steph Gray, former digital agency founder and erstwhile bureaucrat

Privacy & Cookies

This website is provided by Steph Gray, a private individual (referred to as ‘I’ and ‘me’ below).

If you continue to browse and use this website you are agreeing to comply with and be bound by the terms and conditions of use, which together with our privacy statement govern the relationship between us in relation to this website.


I am committed to safeguarding the personal information you provide to me and to protecting your privacy. The purpose of this privacy statement is to assist you in understanding how I use personal information collected via this website. By submitting your personal information to this website, you are confirming that you have read and understood this privacy statement and that I may use your personal information described in it. I reserve the right to modify or update this privacy statement at any time without prior notice. Any modifications will apply to all information collected by me, including previously collected information.

The information I collect

You do not have to provide any personal information in order to browse this website. I will collect personal information about you when you subscribe to services on our website that require you to enter your personal details in order to create a user name and password. Your personal information is used to enable me to verify you are a subscriber and to deliver the online services to you.

In addition to your personal information, when you use our website, I may collect tracking information such as your browser type, the type of operating system you use, the name of your internet service provider and pages visited on the site.

I obtain this information by using technologies, including cookies, to increase the functionality and user-friendliness of this website and to better tailor it to your needs. For example, I may want to know how long the average visitor spends on the website or which pages get the most attention. Information such as this will only be used in aggregate form and does not identify you personally.

How your information is used

I collect information on our website visitors for a variety of purposes, including to reply to your enquiries more efficiently. I also use information in aggregate form (your individual details cannot be identified) to audit usage of the site.

Any personal information you give me will be stored so that we can provide you with a more personalised service. I will only use this data to identify you.

Information that you supply in connection with the provision of a product or service from a commercial organisation I am affiliated with will be treated in confidence and in accordance with the principles of the Data Protection Act.

If you sign up to receive email updates from me, I will use the information you give us to provide the service(s) you have requested only. If you inform me that you wish to cancel your details will be deleted from my records.

How I share information with third parties

I do not sell or pass on your personal information to others.

Use of cookies

When you visit the website, I may store some information on your computer. This information will be in the form of a ‘cookie’ or similar file and can help me in many ways. For example, cookies allow me to tailor a website to better match your interests and preferences. With most internet browsers you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored.

The web statistics package we use on this site, Google Analytics, sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast. The following cookies are set by Google Analytics:

Cookie Name Expiration Time Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to throttle request rate.

For further details on the cookies set by Google Analytics, please refer to the Google Analytics documentation.

How to reject or delete these cookies

Further information on how to prevent cookies from being stored on your computer can be found on All about cookies website under the ‘manage cookies’ section.

Your rights

You have the right to ask me at any time not to contact you, or to change your preferred methods of contact for marketing purposes.

You have the right to ask for a copy of the information I hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

Protection of your personal data

I am committed to keeping your information as secure as possible. I also use additional methods to secure sensitive information about your activities with us. Every employee that works for Helpful Digital (which manages the servers on which this site is hosted) has to follow a strict confidentiality procedure and privacy standards.


This website contains links to other websites that are not controlled by Helpful Digital. This privacy policy applies only to this site.

Withdrawing your permission

You may, at any time, withdraw your permission for me to use your personal information for the purposes of sending you information about products or services. You can do this by writing to me c/o Helpful Digital, 1st Floor, 6-9 Kinghorn St, London, EC1A 7HW, UK or email