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I’ve been a bit grumpy lately that use of digital tools to engage the public creatively around policy consultations has stalled. Sure, there’s some good tweeting, and some creative ministerial webchats, but not much that tackles the showstopping barriers of impenetrable language, lengthy response forms and boring or loaded questions. What BIS has done with…

About 60% of my work these days is for the public sector, which is great, as it reflects my main experience and expertise, but which means 40% comes from elsewhere, which I find really helpful. I’m not quite sure where the lead to rebuild ESP Consulting’s new site came from, except that old student union…