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Think back to you last digital engagement project outside Facebook. What did you ask people for? Chances are, you asked for a ‘comment’. Maybe a ‘reply’. ‘Feedback’, perhaps. A handful of you might have requested a ‘submission’. That’s not necessarily wrong – all of those are valid forms of input and depending on the goals…

I’ve written before about the perennial problem of publishing documents online for comment. The solutions either seem to be clunky, laborious to setup or use, or problematically inaccessible to users without Javascript. The problem remains, but there’s an extra option now, in the shape of Commentariat, a customised WordPress theme we’ve developed at DIUS and…

“Web 2.0 harnesses the stupidity of crowds as well as its wisdom. Some of the comments on YouTube make you weep for the future of humanity just for the spelling alone, never mind the obscenity and the naked hatred.” Lev Grossman, Time Magazine Photo credit: Stephen McLeod Guido Fawkes is switching to a reputation and…

Imagine the scenario: They Who Must Be Obeyed want feedback on the new report they’re publishing next week. It’s a dozen or so pages long with fairly basic formatting (yes, I do indeed live in a dream world). Let’s assume for now that they genuinely do want feedback, and want it fast and cheap. The…