Postbureaucrat

Personal blogging by Steph Gray, founder of Helpful Digital and erstwhile bureaucrat

Tag: consumer rights

What public consultation can look like

September 10, 2013

I’ve been a bit grumpy lately that use of digital tools to engage the public creatively around policy consultations has stalled. Sure, there’s some good tweeting, and some creative ministerial webchats, but not much that tackles the showstopping barriers of impenetrable language, lengthy response forms and boring or loaded questions. What BIS has done with…