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To those of you who don’t regularly wrangle small children on a regular basis: look away now: this won’t make a great deal of sense, I’m afraid. The rest of you – hopefully, like me, you will have had your knowledge of the marine world vastly expanded by compulsive watching of The Octonauts, a sort…

I had a great time at CommsCamp in Birmingham last week. Ann, Dan, Darren, Lloyd and helpers did a fantastic job, putting on an event which worked for old hands and those new to unconferences. Every time you think there’s nothing more to talk about, you realise there is (and as always, many of the…

When you tweet something about work that you shouldn’t have, or from the wrong account and it gets picked up, you want the ground to swallow you up. It’s awful, and the chronicles of social media crises are full of heads on pikestaffs. But what feels like a full-on social media crisis at the time,…

We’ve heard the story of the Motrin Moms. Nestle on Facebook. Or YouTube-if-you-want-to. But how can Press Officers and marketers get to practice using social media and getting the tone right so that they can avoid disasters and deal with storms if they hit? For quite a long time, I’ve daydreamed about a social media…