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September 2012: five years ago. The paralympic and olympic champions were parading down the Strand. David Cameron and Nick Clegg were crowdsourcing ways to cut red tape. GOV.UK was still an alpha. Luke Oatham quit his newly permanent civil service job to come and work with me. Like all good business decisions, neither of us…

When I left the civil service and set up a company, nearly two and half years ago, it’s fair to say I didn’t have much of a plan. Thanks to many kind people and plenty of luck, the purchase orders kept flowing and I’ve found myself working alongside some fantastic people, whether it’s training communicators…