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I’ve come across this little situation enough times now to make it worth a quick post here. It’s the story of the innovative SME, the minister, and the civil servant. And it’s not exactly a fairytale. The story starts well enough: an enthusiastic entrepreneur develops something clever. They think it could have a great public…

At some point, there always comes a new Big Cheese. Could be a new senior manager, a potential client… or even a new set of ministers. If you’re in the lucky position of having a slot in their diary to win them over to the joys of government 2.0, you want to make the most…