Personal blogging by Steph Gray, founder of Helpful Digital and erstwhile bureaucrat


Should you learn to code?

January 17, 2010

I was never a born project manager. I didn’t have the organisational skills, the discipline or indeed a sufficient dislike of my colleagues to want to inflict upon them the highlight reports, gantt charts and benefits realisation plans needed for Proper Projects. But in my fairly brief stint as formal Project Manager, I did have…

What machines think people do: a basic primer on web analytics

October 1, 2009

In a previous life, I once wrote: Fundamentally, evaluation should be about measuring performance objectively in order to make improvements: measuring: involves a process for collecting, recording and sharing data, perhaps from a number of sources, or of different types performance: how successful the activity has been, which means how well it met its objectives,…

So what do *you* do?

June 1, 2009

At some point, there always comes a new Big Cheese. Could be a new senior manager, a potential client… or even a new set of ministers. If you’re in the lucky position of having a slot in their diary to win them over to the joys of government 2.0, you want to make the most…

Is social media safe for work?

November 29, 2008

Quick plug for something I’ve been contributing to elsewhere: we’ve been working with the TUC and Get Safe Online to launch a new toolkit to help improve workers’ Internet security awareness and skills. From the press release: While employers are improving their Internet security systems, their good work could be undermined if they fail to…