November 28, 2009
At the FCO, it’s Listen, Pubish, Engage, Evaluate. In the DIUS of Justin Kerr-Stevens, it was Educate, Enable, Engage, Promote. Now, having learned what I’ve learned over the last 18 months, I’ve twice this week found myself flashing up this slide at a conference to describe the elements of the digital engagement puzzle as I’m…
November 25, 2009
econsultancy and sponsors bigmouthmedia have just published their report on Social Media and Online PR based on a survey of around 1,100 agency and client-side digital folk. It’s an interesting report not least in presenting a picture that’s in line with other research I’m aware of, showing that social media adoption is still at a…
November 24, 2009
Just a quick one to flag for readers who get my stuff by RSS that I’ve got a parallel tumblog alongside this main blog, which I use to post up quick reviews of tools that I like for web work. I’ve called it A Load Of Cobblers, to celebrate the spirit and practice of cobbled-together…
November 17, 2009
Photo credit: ilse Last week, Stephen Hale wrote a great piece on how to say no to new websites in the nicest possible way. I quite agree with him, and his analysis that most of the time, people say ‘I want a new website’ when they really mean that they want their issue or campaign…
October 27, 2009
At Reboot Britain earlier this year, I did a short talk on the direction of online consultation, and mused that the future would be about: Different strokes for different folks: multi-layered consultations that work for stakeholders and citizens Getting ideas from customers and the front-line Making consultation documents themselves more accessible and understandable Today at…
October 1, 2009
In a previous life, I once wrote: Fundamentally, evaluation should be about measuring performance objectively in order to make improvements: measuring: involves a process for collecting, recording and sharing data, perhaps from a number of sources, or of different types performance: how successful the activity has been, which means how well it met its objectives,…
September 24, 2009
Photo credit: Department of Business, Innovation & Skills, Crown Copyright The Civil Service Guidance on Propriety sets out the role for civil servants in communicating the policies of the Government: As part of the Government’s duty to govern, it needs to explain its policies and decisions to the electorate. The Government has the right to…
August 19, 2009
Photo credit: hiddesdevries on Flickr Last night, as I was flicking through tweets and Google Reader items, I found myself realising a strange co-incidence. I wasn’t just reading social media news or the usual (excellent) fare from government digerati blogging in their spare time. I was clicking from post to post of voices of civil…
July 24, 2009
Photo credit: – Nolly on Flickr Pretty much anyone who uses social media will tell you that experience is the best teacher. You can’t be taught to be human, empathetic, helpful and interesting by following rules or attending a training course. Get people started, immerse them in the tools, and they’ll blossom into social media…
July 12, 2009
It was great to be able to help Tim Davies host his second unconference on young people, youth work and social media – ConnectedGeneration – at the BIS offices on Saturday. As with last year, the 40+ participants were fantastically diverse, from BT to the United Reform Church, digital agencies, several local authorities and organisations…
