Postbureaucrat

Personal blogging by Steph Gray, founder of Helpful Digital and erstwhile bureaucrat

Featured posts

Fixing consultation

July 17, 2012

Interesting news today from the Cabinet Office, who issued their three-page Consultation Principles (embedded below), with the accompanying explanation: The Government is improving the way it consults by adopting a more proportionate and targeted approach, so that the type and scale of engagement is proportional to the potential impacts of the proposal. The emphasis is…

Employee #1

July 2, 2012

When I left the civil service and set up a company, nearly two and half years ago, it’s fair to say I didn’t have much of a plan. Thanks to many kind people and plenty of luck, the purchase orders kept flowing and I’ve found myself working alongside some fantastic people, whether it’s training communicators…

Taking email seriously

May 19, 2012

I’ve just written a wrap-up post over on the Mailcamp site about Thursday’s Mailcamp12 event at the NAO, which saw over 80 people discuss email marketing, newsletters and alerts with similarly smart folk from across and beyond the public sector. As I say there: For me, it felt like the conversation had moved on a…

The 5-point ROI calculator

May 9, 2012

  If you’re anything like me, you’ll have been paying lip service to the concept of ROI for years. I’m generally sceptical of the validity of most ROI calculations, but don’t have a credible argument for why we shouldn’t attempt them. I generally mumble something about ‘qualitative’ data and look a bit sheepish. So in…

Beating the bounds: a starter for ten

May 8, 2012

I really enjoyed a recent post by Tim Lloyd, head of digital at BIS, applying the principles of the ancient custom of ‘beating the bounds‘ to the process of managing a government department’s digital estate: Like those dignitaries beating the bounds, I don’t think it’s about owning every part of the estate, but it is…

Infographic: Should I Post This Update?

April 13, 2012

The Teacampers were on good form (and vast numbers) yesterday, to discuss the vexed question of social media guidance for civil servants which the GDS Digital Engagement team are currently drafting. It’s to their great credit that Emer, Lou, Jane and colleagues are developing the guidance in the open, in consultation with those inside and…

Carrying on Campin’

March 8, 2012

Six weeks on from UKGovcamp, you’d be forgiven for thinking the only thing 2012 has left to offer us is those silly running races in the summer. But oh no. MailCamp returns for 2012 on Thursday 17th May, this time hosted by the lovely folk of the National Audit Office. If last year’s event is…

Getting community conversations going

February 22, 2012

Over the last year, one of the toughest but most rewarding areas of work I’ve been doing is training, mainly with central government communications staff, and often through the Government Communications Network. Our team of Simon Booth-Lucking, Dave Briggs and Giles Field, with occasional invited guests such as Dan Slee or Tim Lloyd, run soup-to-nuts…

Feet on the ground

February 21, 2012

There’s been a lot of buzz about the G-Cloud today and over the weekend, and rightly so. It’s a potentially exciting development, and a real achievement for Chris Chant and his team. Not only have they set out, aggressively in Civil Service terms, to get a better deal for taxpayers, but they’ve also managed the…